Contents
1. Not a government agency
Visa to Vietnam is a website of Tu Do Travel Trading and Service Company Limited (Tu Do Travel), a private travel company that gives advice and practical help with procedures. We are not a government agency, we do not represent the Immigration Department, the Ministry of Public Security, the Ministry of Foreign Affairs or any other body of the Government of Vietnam, and Visa to Vietnam is not the official e-visa portal.
The names of authorities appear only to cite sources and explain procedures. The website does not use the national emblem, insignia, logos or identifying colours of any government body.
- Company
- Tu Do Travel Trading and Service Company Limited
- Vietnamese name
- Công ty TNHH TM&DV Du Lịch Tự Do
- Tax ID
- 0310457526
- Enterprise registration
- No. 0310457526, first issued on 17 November 2010
- International travel licence
- No. 79-1032/2019/TCDL-GP LHQT
- Registered office
- Lầu 4, 102D Lê Thị Riêng, Phường Bến Thành, TP. Hồ Chí Minh
2. Visa decisions belong to the authorities
Granting or refusing a visa, a stay extension or a temporary residence card, processing times and requests for more documents are matters for Vietnam’s immigration authorities. Permission to enter is decided by the immigration control officers at the border. Tu Do Travel helps make your application complete, consistent and in line with the instructions, but cannot promise or predict any outcome.
3. Scope of our help
Tu Do Travel only gives advice, guidance, help filling in forms and help using online systems. We do not submit applications at the Immigration Department or its provincial offices, we do not sign documents for you or your sponsor, and we do not intervene in the decision.
4. Information for reference only
- Fees, conditions, processing times and procedures on the website were checked against official sources on the date shown on each page and may have changed since.
- Processing times are those published in legal documents or on official portals, not a commitment on timing.
- The visa checker and the suggestions in the case check form are for reference only and do not replace the official instructions for your case.
- Do not rely on the website alone to buy non-refundable tickets or make plans you cannot change before you have a result. We are not liable for loss arising from using the information without checking the official sources.
5. Government fees
Fees for visas, stay extensions and temporary residence cards are set by the Ministry of Finance and collected by government bodies; the e-visa fee is paid on the official portal. Tu Do Travel does not collect these fees; any refund follows the rules of the collecting body. Tu Do Travel’s service fee is quoted and confirmed separately for each case. See the visa fee table.
6. Official websites and external links
The website links to these official websites so you can check for yourself:
- moj.gov.vn — Ministry of Justice of Vietnam
- dichvucong.gov.vn — Vietnam National Public Service Portal
- xuatnhapcanh.gov.vn — Vietnam Immigration Department, Ministry of Public Security
- evisa.gov.vn — Vietnam e-visa portal
- thithucdientu.gov.vn — Vietnam e-visa portal (alternative official address)
- dichvucong.bocongan.gov.vn — Public Service Portal of the Ministry of Public Security
- prearrival.immigration.gov.vn — Vietnam pre-arrival declaration — Immigration Department
- mofa.gov.vn — Ministry of Foreign Affairs of Vietnam
The content and policies of these websites are decided by their operators. Check the domain carefully: e-visa applications are only submitted on the official portal of the Government of Vietnam.
7. Contact
If you find wrong or outdated information or have a question about this page, please write to support@dulichtudo.vn. See also the terms of use and the editorial policy.
This page is a translation of the Vietnamese original. If there is any difference between the two versions, the Vietnamese version prevails.